Order Status

An item is missing from my shipment
If an item is missing from your shipment that is not explained on the packing slip, please just email us for assistance.  If we were only able to ship part ...
Tue, Jul 13, 2021 at 3:48 PM
Do you accept backorders?
We do not normally accept backorders.  If an item is out of stock it will not allow you to add it to the cart.  But you do have the option...
Sun, Aug 1, 2021 at 5:53 PM
Has my order shipped?
When an order is shipped, we send and automated shipping confirmation email with tracking number to the email entered on your order. If you created a custom...
Sun, Aug 1, 2021 at 11:26 PM
How do I change quantities or cancel an item in my order?
If you need to cancel your order, you can email us to request a cancellation.  However, we cannot guarantee that we will see your email before we p...
Sun, Aug 1, 2021 at 11:23 PM
How do I track my order?
When an order is shipped, we send and automated shipping confirmation email with tracking number to the email entered on your order. If you created a custom...
Sun, Aug 1, 2021 at 11:25 PM
My order never arrived.
If you received a shipping confirmation email and tracking number and there appears to be something wrong with the delivery of your package according to the...
Sun, Aug 1, 2021 at 11:28 PM
My product is missing parts.
If parts are missing from from your order or from a product that you ordered please email us for assistance at [email protected] or click the &q...
Sun, Aug 1, 2021 at 11:31 PM
When will my backorder arrive?
We do not normally accept backorders.  However, if a part you ordered ends up being backordered, we will email you with an ETA for that product. &a...
Sun, Aug 1, 2021 at 11:34 PM