If you have a question about the charges on your order and have created a customer account, you can login and click the "My Account / Order Status" link on our site to review your order details. You may compare your order history on our website, with your financial records. If you didn't create an account or have a question about a charge, please contact by email at [email protected] or by clicking the "contact us" link on the upper left or lower left portion of our website.